Delivery, Shipping and Returns

We want you to love you purchase! If you are not completely satisfied, let us know and we will work to make it right.  Where possible we always encourage our customers to try before they buy.

Delivery and Shipping costs

• £3.99 2nd class royal mail
• FREE DELIVERY on orders over £50 with code SoloMia
• FREE local collection (near Basingstoke)
• Please email 'hello@solo-mia.com' for international delivery before placing your order

Returns 

• We happily accept Product Returns/ Exchange Requests. 

• Please ensure any returned items are in their original condition. 

• You have 14 days to return any full price item from the date you received it. We cannot offer an exchange after this time.

• You have 7 days to return any sale item from the date you received it. We cannot offer an exchange after this time.

• Your item needs to have the receipt or proof of purchase. 
• Exchanges will be posted free of charge.

• Returns will be exchanged for an item of same value or a refunds.

We are not able to refund return postage costs, except where a wrong item is received or the item was damaged on arrival.

You will be responsible for paying for your own shipping costs for returning your item. 

Please contact us at hello@solo-mia.com for more details. 

Exchanges

Any exchanges won't be charged extra for postage.